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Elements and Performance Criteria

  1. Identify assets and liabilities of the intestate estate
  2. Collect and distribute assets
  3. Finalise the intestate estate

Required Skills

Required skills

communication skills to

determine and confirm client requirements using questioning and active listening as required

liaise with others share information listen and understand

use language and concepts appropriate to cultural differences

research and analysis for accessing interpreting and managing information

numeracy skills to make basic calculations and accurately prepare and interpret financial statements

IT skills for accessing and using appropriate software such as spreadsheets and databases and using internet information

literacy skills to

read and interpret documentation from a variety of sources

prepare documentation

record consolidate and file information

administrative and organisational skills including the ability to plan and sequence work

Required knowledge

relevant State and Territory legislation and regulation relating to

wills

intestacies

deceased estates

probate and administration

trusteeships including investment and obligations of the trustees

taxation and tax obligation as they relate to the administration of estates and trusts

Commonwealth legislation and regulations including

Income Tax Assessment Act

business law for financial institutions including

terminology and phrases

statutory charges taxes and other fees applicable to financial institutions

legal parameters of the customer and financial institution relationship

relevant social services and benefits and qualification requirements including

age

disability

unemployment provisions

the roles responsibilities and powers of the personal trust officer including

organisational expectations

limitation of personal authority eg in giving investment advice

the professional code of conduct in the personal trustee industry including

ethical principles

integrity

professionalism

confidentiality

techniques for contacting key organisational personnel with expertise in specialised areas relating to the personal trustee industry

the role of external specialists and resources relevant to requirements in the personal trustee industry

organisational policies and procedures

industry and organisation security practices and the reasons for such practices

products and services offered by personal trustee organisations and fees attached

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

interpret and comply with legislation and procedures relevant to intestate estates

apply taxation requirements relating to intestate estates

identify and manage distribution of assets and liabilities

work within relevant lines of authority

Context of and specific resources for assessment

Assessment must ensure

competency is demonstrated in the context of the financial services work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment

access to and the use of a range of common office equipment technology software and consumables

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples in combination are appropriate for this unit

evaluating an integrated activity which combines the elements of competency for the unit or a cluster of related units of competency

verbal or written questioning on underpinning knowledge and skills

evaluating samples of work

accessing and validating third party reports

Guidance information for assessment


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Legal and statutory requirements may include:

Australian Accounting Standards

Financial Services Reform Act (FSRA)

Financial Transaction Reports Act

Income Tax Assessment Act

industry codes of practice

law of intestate succession

Privacy Act

taxation law.